Experienced operations manager for a bespoke luxury residential and commercial studio

  • Permanent
  • London
  • Applications have closed.

HAUS Careers

A bespoke luxury residential and commercial studio based in West London is seeking an experienced operations manager. This is an opportunity to make your mark and cultivate your place in a dynamic and growing studio, with an exciting future lined up.

Experienced operations manager for a bespoke luxury residential and commercial studio

Permanent

Salary Guide: £55,000 – £65,000

Summary of Experienced Operations Manager Role

A bespoke luxury residential and commercial studio based in West London is seeking an experienced operations manager. This is an opportunity to make your mark and cultivate your place in a dynamic and growing studio, with an exciting future lined up. The ideal candidate will be a highly driven, efficient, and organized individual, who thrives off managing multiple elements of a design studio, and who has a true passion for team management.

Experienced Operations Manager Role Job Description

  • Administrative Oversight: Co-ordinate with design leads to shape the vision of design operations
  • Maintain meticulous attention to detail to ensure smooth and timely daily operations in the studio
  • Analyse inefficiencies, define and track KPIs to elevate productivity
  • Financial and HR Management: Work alongside accountants to oversee finances, including budgeting, invoicing, and financial reporting
  • Lead project planning and implementation, managing team resource allocation against timelines
  • Maintain HR processes; recruitment, onboarding, and employee evaluations
  • Project Finances and Coordination: Monitor and manage project finances, coordinating with procurement, clients, and suppliers
  • Contract Management: Ensure compliance, manage negotiations and grow relationships with sub-consultants/suppliers
  • Attend meetings to coordinate resources and administer contracts with clients, suppliers, and contractors
  • Client Liaison: Represent the studio and act as a point of contact for clients on administrative matters
  • Business Development: Collaborate with Directors to formulate business strategy and development initiatives, long-term marketing and secure new projects
  • This role would be for someone legally eligible to work in the UK

Skills and Qualifications for this Experienced Operations Manager Role

  • 10 + years’ experience in a consulting studio
  • Previous team management experience
  • Highly organized, inspiring, and motivating to drive the team’s success and direction
  • An in-depth understanding of the high-end luxury market
  • Experience throughout all phases of the design process; from concept development, tendering, and construction detailing. Familiarity with FF&E procurement is preferred
  • Strong verbal and written communication skills, engaging effectively with clients and internal teams
  • Capability to manage shifting priorities and timescales while maintaining composure under additional pressures
  • Excellent commercial and financial acumen
  • Excellent proficiency in Microsoft Office, especially in using Excel for spreadsheet management
  • Proficiency in other office software (Adobe, Xero, etc.) and familiarity with design software (EstiPC, AutoCAD, SketchUp, etc.) is advantageous, along with experience in Clockify (Timesheet software)
  • A Bachelor’s degree in Business Administration/Management is preferred

About the Company

  • Experience a rewarding work environment with a comprehensive benefits package
  • A competitive salary
  • Annual bonuses based on performance
  • Periodic salary assessments
  • Pension contribution provided
  • Office closure during the Christmas to New Year period
  • Additional annual leave accrual based on tenure
  • Flexible WFH options are available on Fridays
  • An impressive studio environment with a courtyard and located close to transport links and amenities

One last thing:

If you have a friend or colleague who you know is looking for a Experienced Operations Manager role; refer them over to us and take advantage of our great referral scheme.

Job #20854

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